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What's your view on knowledge management? How would you define It?





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Opened by Dimitri Schmitz, Solution Manager, bpost
Nov 17, 2012.



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Md Santo Consultant, Mobee Knowledge Services
Nov 17, 2012

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.* Knowledge Management - by eclectic definition (choosing what is best or preferred from a variety of sources or styles, here within Nature Knoweledge Theory* context), Knowledge Management essentially is not management technique but behaving more as a living access mechanisms that can be used across any management tool type such as Total Quality Management, Learning Organization (Peter Senge’s Fifth Discipline), HRM, Benchmarking, Process Classification Framework, Business Process Reengineering, Balanced Scorecard, Business Intelligence, Information Management including Social Media platforms etc. wherein each with their specific functions to be orchestrated under KM’s consciousness. So, here we put KM in incredibly meaning behaving as SUBJECT and alive with higher level than any other management tool type which is treated only as OBJECT

·* Nature Knowledge Theory (NKT) - is a theory developed and based on adoption to paradigm of "The Universe or the Nature Knowledge is the source and center of Consciousness" rather than "Mind Brain or Human Being is the source and center of consciousness".
Nature Knowledge Theory (NKT) considers the Universe as an psycho-somatic entity. We believed the development of NKT model framework and its derivatives will facilitate the processes on how we will be able to unify general relativity and quantum mechanics toward Theory of Everything (TOE). The basic consideration in using NKT based on simple rational of human living reality, ..."The Universe knows something we don't. And it acts on cosmic scales".....
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Antoine Fournier Head of ECM, Input and Output management, Zurich Insurance
Nov 17, 2012


Hi Dimitri, MD Santo's definition is probably the only valid one, but I think I can contribute my two cents.
To me, “Knowledge management” covers the strategies and practices used by businesses to identify useful business-related knowledge and to apply that knowledge effectively.

It has come into its own in the 21st century. The field of knowledge management was an academic discipline in the early 1990s, but interest in the field exploded in the mid-1990s, and over the last decade or so, almost all medium to large businesses across the globe have begun to develop knowledge management best practices.

While the term knowledge is difficult to comprehensively define, knowledge assets have generally come to be understood as “experienced-based understandings” of processes and systems that enable efficiencies leading to competitive advantages. The key distinction here is between a company “having knowledge” and a company being able to “apply knowledge” to create value....and that is where specialized knowledge management and knowledge process outsourcing (KPO) firms come into the picture. The role of these companies is to help businesses understand and define their knowledge assets and how to apply these assets most effectively to create value.

Until a few years ago, the concept of “core functions” was the line in the sand that businesses would not cross in terms of outsourcing their business processes. The conventional wisdom was to save as much money as possible by outsourcing everything that someone else could do cheaper and better, but that you had to “protect” your core business functions so they should not be outsourced.

In the competitive landscape of today’s business world, however, the conversation has moved beyond just saving money by outsourcing as many low-level business processes as possible, and has evolved into a discussion about how to best create value for all parties involved by identifying/creating synergies and exploiting them.

Of course it does not tell you whether KM is a good approach or not ...
cf my earlier post http://xperlink.com/t-cannot-manage-knowledge-only-free~304
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