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Conversation as a key for a effective knowledge management - Xperlink to help organization KM


Nancy Dixon explained, in an article in her blog in May 2012, how knowledge management can benefit from conversation. I wonder if a pletform like XperLink is actually an element that can bring conversation to the crowd and help organization knowledge management. Does KM aim to be inside organization only or will it benefit from "external growth"?
Nancy's point is about "convening conversation" - I strongly beleive she's right, and executives facing cruel issues would be inspired by reading this post. On a larger frame, why organization knowledge management procedure would not benefits from constant conversation by crowd expert advices, by opened debated and shared ideas?
I believe as Peter Drucker, that knowledge management cannot be managed out of individuals as part of the collective. Knowledge workers and crowd expert interaction is a key for a successfull and effective organization knowledge.


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Opened by Antoine Fournier, Head of ECM, Input and Output management, Zurich Insurance
Sep 10, 2012.



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Antoine Fournier Head of ECM, Input and Output management, Zurich Insurance
Sep 11, 2012

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In a previous post, Nancy Dixon explained that online conversation need structured “must have” to be really effective.
Do Xperlink conversations fit her definition?
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Antoine Fournier 67 Antoine Fournier Head of ECM, Input and Output management, Zurich Insurance

Sep 11, 2012
Read also "The Three Eras of Knowledge Management".
It is the definitions I was looking for ...
http://www.nancydixonblog.com/2012/08/the-three-eras-of-knowledge-management.html